Our Privacy Policy
Who we are
This policy applies to Adaptive Touch Holistic Massage and the website address: https://www.adaptivetouch.co.uk
Consent
By filling in any of the forms on this website, you are giving your consent for Adaptive Touch Holistic Massage to hold your personal information. The information which you supply on the forms will be held together with any clinical records or purchasing information, as applicable. We use your information to give you the best possible service and for insurance purposes.
Email Marketing
With your permission, we will send you emails about our services, special offers, handy tips and other updates. To receive these updates you can opt in during the booking process, or by completing the form on the website’s Contact page. You can unsubscribe at any time, either through the ‘Unsubscribe’ button in the emails, by emailing jamie@adaptivetouch.co.uk, or by writing to us at 26 Seymour St, Cambridge, CB13DQ.
Storing your information
In accordance with GDPR regulations, your information is stored on an end-to-end encrypted data storage cloud service, accessible via a password-protected computer, and where applicable, on the secure server for this website. All digital documents that contain personal data are password protected. All paper documents containing your information are securely transferred to a digital format and original hard copies are destroyed.
Sharing your information
We will never share your information without your permission – it will be kept strictly confidential unless there are legal grounds for us to disclose your information to a third party. We will inform you if we feel that disclosure is necessary and seek your permission and co-operation first.
Accessing your information
You have the right to request a copy of your records at any time. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Retaining your information
Adults’ records are retained for eight years following our last date of contact. Children’s records are retained until their 25th or 26th birthday, depending on the exact age of the child when their treatment ended. You have the right to ask us to destroy your records at any time if you wish to terminate our working relationship.
Buying online
When you purchase a service from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Third-party service
Payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our website’s Privacy Policy.
We take confidentiality seriously and will not pass on or sell your data to anyone unless there is a legal reason.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Cookies
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. Personal data is stored via cookies on this website, which you consent to when you first visit the site.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
You may revisit your cookie settings at any time by clicking manage cookies. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit www.allaboutcookies.org.
Complaints
If you feel that Adaptive Touch has mishandled your data or not kept it secure, please contact us to resolve the issue. If you are not satisfied with our response or need further advice on the matter, feel free to contact the Information Commissioner’s Office (ICO).
Policy amendments
This privacy policy was updated on 22 January 2022. We may amend this privacy policy when required by legislation to do so. Please check back periodically for any changes.
Jamie Peterson
Holistic Massage Therapist
Get in touch
Email: jamie@adaptivetouch.co.uk
Phone: 07712 639696
